Welcome to the Novowen LLC website. These Terms and Conditions (“Terms”) govern your access to and use of our website and your purchase of storage products offered through our online store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our website or completing a purchase.
1. Company Information
Company: Novowen LLC
Address: 10201 BUFFALO SPEEDWAY APT 4220, HOUSTON, TX 77054, United States
Email: talia@novowen.shop / support@novowen.shop
Phone: (713) 978-0383
2. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not use the website in a manner that could damage, disable, overburden, or interfere with the website or prevent other customers from accessing or using it.
We reserve the right to restrict or terminate access to the website if we reasonably believe that a user has violated these Terms or applicable law.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, and other information displayed on our website are accurate and current. However, minor variations in color, appearance, packaging, or other characteristics may occur due to differences in displays, lighting, manufacturing, or product batches.
We reserve the right to correct errors, update product information, and modify product availability at any time without prior notice.
4. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products. An order confirmation does not necessarily constitute final acceptance of the order.
We reserve the right to accept, reject, or cancel an order for reasonable reasons, including product availability, pricing errors, suspected fraudulent activity, or payment-related issues.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund Policy.
5. Pricing and Payment
All prices displayed on our website are stated in U.S. dollars unless otherwise indicated. You are responsible for any applicable taxes, fees, or other charges shown during checkout.
We may use third-party payment processors to securely process payments. By submitting payment information, you represent that you are authorized to use the selected payment method.
Billing Terms — One-Time Purchase
All purchases made through the Novowen LLC website are one-time sales and one-time purchases. By completing an order, you authorize the applicable payment provider to charge you the total amount shown at checkout for that specific order.
Novowen LLC does not offer subscription-based products or services through this website, and purchases do not automatically renew or create recurring billing. No recurring membership, subscription, or automatic renewal fee will be charged in connection with a standard product purchase.
Any future purchase must be separately initiated and authorized by the customer.
6. Shipping and Delivery
We ship products to customers within the United States. Shipping and delivery information, including applicable shipping charges and estimated delivery times, will be provided during the purchasing process or on our Shipping Policy page.
Delivery estimates are not guaranteed and may be affected by factors outside our reasonable control, including carrier delays, weather, holidays, or other unforeseen circumstances.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to our applicable Refund Policy. Customers should review the Refund Policy before completing a purchase to understand the applicable return conditions, procedures, and processing requirements.
Nothing in these Terms is intended to limit any consumer rights that cannot lawfully be excluded or restricted under applicable law.
8. Intellectual Property
All content available on this website, including text, graphics, photographs, product descriptions, logos, page layouts, and other materials, is owned by or licensed to Novowen LLC unless otherwise stated.
You may not reproduce, distribute, modify, copy, publish, transmit, sell, or otherwise use website content for commercial purposes without prior written permission from Novowen LLC.
9. Third-Party Services and Links
Our website may use or provide access to third-party services, including payment processing, shipping, analytics, hosting, and other technology services.
Links to third-party websites may also be provided for convenience. Novowen LLC does not control and is not responsible for the content, policies, availability, or practices of third-party websites or services.
10. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that the website will always operate without interruption, errors, or technical issues.
We make reasonable efforts to maintain accurate website information but do not warrant that all content will always be complete, current, or error-free.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Novowen LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products, except where such limitation is prohibited by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
12. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Novowen LLC and its officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law.
13. Changes to These Terms
Novowen LLC may update or modify these Terms from time to time to reflect changes in our website, products, business practices, or applicable legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website or placement of orders after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
14. Governing Law
These Terms are governed by and construed in accordance with the laws applicable in the State of Texas, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.